Spotlight Interview: Michael Hoag

Michael Hoag: Madden NFL Producer, EA (Electronic Arts)

Orlando, Florida

WFU Class of 2011

Major: Communications

Double Minor: Journalism & Entrepreneurship

Michael Hoag’s job is the best of both worlds (in our humble opinion) - his Producer role at EA merges sports and video games. That’s mainly with the Madden NFL franchise, to be exact! Continue to learn how Hoag went from no experience in his field, to an impact player at EA.

Michael Hoag’s job is the best of both worlds (in our humble opinion) - his Producer role at EA merges sports and video games. That’s mainly with the Madden NFL franchise, to be exact! Continue to learn how Hoag went from no experience in his field, to an impact player at EA.

DeacLink: Since you’ve graduated, how has your career unfolded? Please walk me through your path from graduation day to your current job?

Michael Hoag: My path to my current role was quite unusual. I started out trying to play in the NFL, had a few opportunities to show my stuff for NFL teams, but unfortunately it just didn’t work out. From there, my network at Wake Forest really kicked in. Stan Cotten and Dave Goren were kind enough to offer me a part-time gig calling Wake Football games on IMG Radio. I jumped right into the mix and thought, “Hey, I’m on my way to a career in sports broadcasting. This is cool.”

Turns out my Wake network had other plans. While making ends meet waiting tables back home in Knoxville, TN, I received an email from the student athlete services department making me aware of an EA Sports NCAA Fellowship opportunity. It was a fully paid opportunity to go make video games for the NCAA Football franchise. I knew nothing about video games, but I definitely played them...so I applied. Interestingly enough, my time as a sideline reporter piqued their interest and they selected me for the fellowship program. I was off to Orlando.

Fast forward six years and a whole lot of self teaching, learning, and help along the way, you will find me still making video games. I’m a producer on our Madden NFL franchise and I’m incredibly blessed to work for such an incredibly company that took a chance on a 23-year-old kid with no video game background.

DL: What led you to pursue a Masters at UT, and how did you select that program in particular?

MH: After three and a half years as a video game designer on the Madden Franchise I started to get the itch for a some career change. I wasn’t ready to leave video games or the tech sector, but I wanted to get a little closer to the business side of our product. Understanding more about what goes into making a game and driving revenue.

Some internet searching (and ignoring advice to get a traditional MBA) lead me to the Masters of Science in Technology Commercialization (MSTC) program at UT, Austin. This program was the perfect fit for me. Plenty of business coursework (accounting, finance, marketing) mixed with a healthy dose of entrepreneurship and startup training. While I’m not working in a startup, the program offered great insight into building a business from the ground up and identifying successful habits and practices to not only build a business, but sustain and grow one.

DL: How did you balance working and going back to school?

MH: Lack of sleep. Luckily, I had a great support staff cheering me on. My wife (also a Deac) was my number one supporter and my management and work fully supported the initiative. I traveled to Austin once/month and attended virtually for the other class sessions. Many late nights and early mornings, but it was totally worth it!

DL: Your role sits at the intersection of entertainment and technology, and sounds like many people’s dream job. What advice do you have for readers interested in pursuing a similar path, or for breaking into the industry more broadly?

MH: Pursue avenues that allow you to be close to your field of interest. For me, I was lucky to get into video games, and the industry has a firm hold on the advancement of technology. So I get to experience cutting edge technology, but I am constantly exploring what other companies are doing (inside the games industry & outside of it). Keeping an ear to the ground with the latest in your passion sector is critical to getting an opportunity and making a lasting impression on the people you meet. You never know when the next opportunity might come knocking.

The last bit of advice is this; Don’t be afraid that you’re unqualified because you didn’t get a degree in a certain field. If you’re passionate about something and are willing to learn you can do just about anything. It’s all about getting an opportunity to jump in. I think you’ll find that your lack of traditional knowledge can be a burst of outside the box thinking that people need in their organization.

DL: How did you find and apply to the various positions you’ve held (online, networking, WFU resources, other)?

MH: As mentioned above, I was alerted to the position from Student Athlete Services. The relationship I build with the folks in that department became the link to finding my job. Relationships can be so critical to finding success in the business world.

DL: What do you think Wake could have done better to prepare you for life after graduation?

MH: For me, the biggest opportunity that I missed out on was having an internship. Football prevented me from doing that at the same scale as my classmates, and sometimes I wonder if that was a detriment, but I’ll never know. The University did a really nice job of preparing me for life after sports in my opinion.

DL: What's the best kernel of advice you can think to pass on to current students and recent alums?

MH: Create meaningful relationships and work to maintain them. I’ve been blessed to meet many great folks along my path through Wake Forest and while it might have seemed insignificant at the time, making the effort to spend time with folks and treat them with respect has certainly helped me.

It starts there, but keeping in touch and returning the favor where applicable is something that is invaluable in business and in life.

Spotlight Interview: Maggie Niehaus

Maggie Niehaus: MBA Candidate, Emory University

Atlanta

WFU Class of 2012

Major: English

Minor: Journalism

Maggie Niehaus left Wake Forest in 2012 and began a career with PR giant Edelman in her native city of Atlanta. Taking advantage of the onset of media’s digital era, Niehaus became a key player in the movement for the Atlanta practice. Currently pursuing an MBA from Emory University, Maggie caught us up on everything since graduation.

Maggie Niehaus left Wake Forest in 2012 and began a career with PR giant Edelman in her native city of Atlanta. Taking advantage of the onset of media’s digital era, Niehaus became a key player in the movement for the Atlanta practice. Currently pursuing an MBA from Emory University, Maggie caught us up on everything since graduation.

DeacLink: What did you study while you were at Wake?

Maggie Niehaus: I was an English major and a Journalism minor. After I decided to be an English major, my Dad, who’s an investment banker and very logical, said “that’s a subject, but that’s not a job.” So Journalism was the job-version of my English major. As an English major, I knew I’d be well-read, but unless you want to be an academic or go into creative writing, that isn’t a job. I was taking literature courses and things that were a little bit fluffy, and it was very hard to translate that to a career, and that’s where Journalism came in. It was taking what I was reading and how I was learning to write, and turning them into practice skills. My original post-grad game plan was to work at a magazine. I wanted to do something with my degree, but more on the editorial side rather than something like investigative or hard journalism.

DL: Since you’ve graduated, how has your career unfolded? Can you walk me through your path from graduation day to your most recent job?

MN: Magazines, as great as they are and as good for the soul as they are, are not necessarily the industry that you want to be in right now. Print isn’t what it used to be. Quite frankly they weren’t hiring when I graduated, and not interested in making their staffs bigger. Instead, magazines were looking for content from freelance writers, and without a lot of people on the payroll. I also didn't really want to live in New York, which was limiting. That kind of got me into the PR world.

I remember sitting in a journalism class, and the professor was joking that PR was the field for journalists that don't want to do journalism. To real, hard-core journalists, PR has a negative connotation. That’s not the case for me, because I never tried it as a real journalist, and the skills really do translate.


After graduation, I ended up at Edelman. I had a PR internship in consumer branding, where I was pitching media and writing press releases. From there my career went rogue. I really built my career at Edelman by following the firm’s growth and seeing where the company was going. I saw the company was moving in a more digitally-focused direction, so I began to make my pivot. While Edelman is a PR company through and through, I wanted to be one of the first people to get their foot in the door into the newly-emerging digital practice. I thought that this could potentially help me accelerate my career, and that is exactly what happened.

I went from interning on the PR side to working full time in the digital practice. It wasn’t a direct translation of my skills, but my career was very much more about the people I knew and getting people in my corner. I was doing good work, whatever that may have been, so when I went up for jobs on other teams, those people could vouch for me. That’s how I built my career at Edelman. A big part of it was getting in earlier in the digital practice, which then evolved into me building out a paid media team in the Atlanta office. When I joined, a lot of what I was doing was digital advertising, which was globally run, and wasn’t specific to an office. We were a pod of resources any global office could use. That led to me having great experience off the bat working with our office in the Middle East and Europe, which I would have never worked with otherwise. However, later they decided to build out a media team in each of their offices, and because I was located in Atlanta, I helped to start that team here. I was that team’s first hire in Atlanta, and I was just a year into my job. I took it and ran with it. In early days of media team in Atlanta, there were 3-4 of us, and this past May when I left, there were 12-14 members. Our unit quadrupled because the company saw value in bringing digital into everything they did. This allowed us to scale the team to the size of the clients we had.

My first clients were so small you never heard of them, but by the time I left, it was companies like Olive Garden and SeaWorld. My path was less about any formal training, and consisted of me identifying opportunities and knowing that I can learn quickly.  My theory was that I could figure it out last time, so I could figure it out this time, too.

DL: What led you to pursue an MBA? And how did you pick Emory?

MN: What prompted the search is that I had worked at the agency for five years. I was in this place where I was on track to be a lifer at Edelman, which is fine, but if I was going to leave and go client-side, it should be now. I had lots of friends go get their MBAs, and I never thought it was for me until I was thinking about what kind of jobs I would want if I were to leave Edelman and go client-side. Getting an MBA started to make sense. I was thinking about pivoting from the skills I had in terms of PR, communications, advertising, and analytics. I have done bits and pieces here and there, but if I wanted to do real big brand marketing, it required me to get an MBA. Also, part of that was I had never taken a business class. I did English and Journalism, which are great, but I couldn't go run someone’s P&L statement without being taught how to. You can get your MBA at any time, but it can be a seamless way to jumpstart a career pivot. My MBA is a way for me to explore other options that I don't know existed, but also to build my playbook of things I can bring to the table. In terms of picking Emory... I started by taking the GMAT.  I wanted to see if I could even do this. Before I started looking at schools and doing applications, I wanted to get a sense of what schools were feasible. And then, I knew I wanted to be in a city. I didn’t want to go to a business school in a college town, because I am from Atlanta and have spent my adult life here, and I wasn’t looking to suddenly be back in a college town. I also wanted to be somewhere business school is only one aspect of my life. I wanted to be able to have stuff outside of school. So with that in mind, I only looked at business schools that I could get into in major cities. Truthfully there weren’t a ton which fit for me. A lot of schools in my range were in places I didn’t want to live, so I applied to NYU and Emory, and got into both. I was thinking about finances and the kind of places I would want to live post-MBA and places I would live during school, and from there I picked Emory.

DL: PR is such an interesting career path. What advice do you have for readers interested in breaking into the industry?

MN: Read the news. That sounds silly, but learn about the stuff that people are interested in reading and thus writing about. That will help you tailor your communication skills. To translate the soft skills I learned at Wake, reading the newspaper is the endgame for PR. What kinds of stories are companies and brands telling, and how are they telling them? Also follow companies on Instagram and see who’s doing something interesting. I listen to trade advertising podcasts, like Yeah, That’s Probably an Ad by AdWeek, which dissects the most interesting commercials. In the end, it is about the stories brands tell. I think an English major translates well to PR because it's about reading, writing and telling stories, just different kinds of stories.

DL: What do you think Wake could have done better to prepare students for life after graduation?

MN: I think Wake could just help students realize that there are more careers out there than they seem to indicate. Business school is the same way. They talk about consulting and finance, but it doesn’t have to just be those two. At a place like Wake, lots of smart people go into consulting, finance, law, or medicine, but those are the paths the school talks about the most. There isn’t as much of a focus on the other things you could do. So maybe it’s finding people who have interesting stories and paths, and having those people share them. It’s making sure there is a broader representation of companies that come to school or panelists that speak on campus. I think it's a bit of vicious cycle; I didn’t engage closely with career services while at Wake which was on me… but there’s also no dedicated program keeping up with us after graduation so the connection can be hard to make after the fact.

DL: What is your favorite part of living and working in Atlanta?

MN: I think what I like the most is that Atlanta has the third-most Fortune 1000 companies in the country. It is a major hub and economic target, but you don't have to have the big city chaos that is New York. It is the best of both worlds. You can have big city feel or go to a suburb. I am from here, so I am really biased. I am a city person, and even Winston-Salem was too small for me… but if I am going to live in a big city, why not live in the big city I already am from? I felt like Atlanta has everything any other city could offer me, plus the bonus of being home. And the cost of living also really helps!

DL: What's the best kernel of advice you can think to pass on to current students and recent alums?


MN: Think outside the box. There are a lot of jobs that exist that you don't know about. Don't just follow your friends or family. Think about all of the possibilities out there, because something will be a perfect fit, so just be creative in your search process.